Legal Agreements

1. Not a Substitute for Professional Inspection
OmniSpark is a digital diagnostic intelligence tool designed to assist users in narrowing down structural, mechanical, and electrical vehicle issues. However, the information provided by OmniSpark is derived purely from self-reported symptoms and remote data aggregation. OmniSpark's outputs are diagnostic estimations and do not constitute absolute mechanical certainties.You should always have a certified technician perform a physical, hands-on inspection of your vehicle before making large financial decisions or attempting complex repairs.

2. Assumption of Risk (Safety & DIY)
Vehicles are heavy machinery, and working on them poses severe risks of injury or death. If you choose to execute a "DIY" repair based on OmniSpark's part recommendations or troubleshooting steps, you do so entirely at your own risk. OmniSpark, its parent company (Pops Motors LLC), its developers, and affiliates assume zero liability for property damage, vehicular damage, injury, or death sustained while acting upon the information provided by this application. Furthermore, if OmniSpark flags an issue as a "SAFETY" risk, you are urged to cease operating the vehicle immediately. Ignoring this warning transfers all subsequent liability to the operator.

3. Third-Party Parts & eCommerce Fulfillment
OmniSpark may provide dynamic links to aftermarket parts via third-party vendors (e.g., Amazon, eBay). OmniSpark is an independent protocol and is not responsible for the quality, fitment, shipping, or warranty of any parts purchased through external retail links. Purchases made through third-party platforms are governed by the return policies of those respective platforms.

4. OmniSpark Direct Parts Concierge
For parts ordered directly via the "Order through OmniSpark" Concierge service, fulfillment is handled by authorized local distributors (e.g., O'Reilly Auto Parts). OmniSpark acts as the coordinating reseller. While we strive to ensure 100% fitment accuracy based on the vehicle data you provide, any liability for incorrect installation or part-failure rests with the part manufacturer's warranty.

5. Returns & Refunds — OmniSpark Concierge Orders
Parts sourced through the OmniSpark Concierge service are subject to the following return policy:

• Return Window: Returns are accepted within 30 calendar days from the date the part is made available for customer pickup.
• Condition Requirement: The part must be unused and uninstalled in its original packaging. Parts that have been installed, modified, or show evidence of use are not eligible for return under any circumstance.
• Restocking Fee: A 10% restocking fee will be deducted from the refunded amount on all eligible returns. This fee covers coordination, storage, and return logistics to the fulfilling distributor.
• Refund Method: Approved refunds (less the restocking fee) are processed back to the original payment method within 5–10 business days of the returned part being received and inspected.
• How to Initiate: To begin a return, contact OmniSpark support at support@omnispark.io with your Purchase Order number and reason for return. Returns initiated without prior authorization will not be accepted.